HOW-TO

How to Check Your SASSA SRD R370 Status

A plain-English walkthrough for checking your SRD grant outcome online, by USSD or on WhatsApp — using only the official SASSA channels.

Step by step

1. Open the official siteOn a phone or computer, type srd.sassa.gov.za into your browser yourself. Do not follow links sent by SMS, WhatsApp or Facebook, as these are common ways scammers copy the real page.
2. Find the status optionOn the SRD homepage, look for the link or button for checking your application status (often labelled something like ‘Check status’ or ‘Application status’). Wording can change, so read the on-screen labels.
3. Enter your ID numberType your 13-digit South African ID number exactly as it appears on your ID document. A single wrong digit will return an error or the wrong record.
4. Enter your registered cellphone numberUse the same cellphone number you gave when you applied. If you have since changed it, the check may fail — see our guide on how to change your SASSA banking details or phone number.
5. Submit and read the resultClick Submit. The page shows the current month and usually the previous few months. ‘Approved’ means paid for that month, ‘Pending’ means still being assessed, and ‘Declined’ means it did not pass that month’s means test.
6. Try USSD or WhatsApp if the site is busyDial *120*3210# and follow the menu, or save 082 046 8553 and message the word ‘Status’. Both work on feature phones without data.
7. Act on your resultIf Approved, check your payment method and date. If Declined, you can lodge a reconsideration — see why is my SASSA SRD declined.

Why the status check matters

The Social Relief of Distress (SRD) grant is reassessed every single month, which is why so many people check their status again and again. An outcome for August tells you nothing about September — each month runs its own means test against Home Affairs, the banks and other government databases. Knowing how to check quickly, and on the right channel, saves you from the anxious guesswork that scammers love to exploit.

CluedUp is an independent South African how-to site. We are not SASSA, and we cannot see or change your application. What we can do is show you the official steps so you never hand your details to a fake ‘agent’ or a look-alike website.

The three official ways to check

There are three channels worth trusting, and no others. The first is the website, srd.sassa.gov.za, where you enter your ID and registered cellphone number to see your result on screen. The second is USSD: dial *120*3210# from any phone and follow the menu — useful when you have no data. The third is the official SASSA WhatsApp line, 082 046 8553, where you message the word Status and answer the bot’s prompts.

Every one of these is free. If a website, app or person asks you to pay airtime, a ‘service fee’ or a deposit to check your status, stop — that is not how SASSA works.

As of 2026 the SRD grant pays R370 per month. Amounts and rules can change with each national budget, so confirm the current figure on srd.sassa.gov.za rather than trusting a number you saw on social media.

Reading your result

Most people see one of three words. Approved means your grant for that month has been approved for payment — next you will want to confirm how and when it pays. Pending means the assessment is still running; give it a few days and check again. Declined means you did not pass that month’s means test, often because a bank inflow, a UIF payment or another grant was detected. A decline is not always final: you have the right to ask for a reconsideration.

If your result surprises you, our companion guide on why your SASSA SRD is declined explains the common reasons and how the reconsideration process works. If you are checking a different grant altogether — like the older persons or child support grant — see how to check your SASSA grant status instead, because those use different channels.

When the check fails

The most common reason a check ‘fails’ is a mismatch: the cellphone number you are typing is not the one on your SRD file. Perhaps you changed SIMs or applied through someone else’s phone. In that case you may need to update your registered phone number before the status will show. Other times the site is simply overloaded near month-end — switch to the USSD or WhatsApp channel and try again later.

Staying safe while you check

Fake SRD sites are everywhere, and many look almost identical to the real one. Protect yourself with three habits. First, type the address yourself; never tap a status link from an SMS or a WhatsApp forward. Second, remember that a genuine status check only ever needs your ID number and cellphone number — never an OTP, PIN, password or banking login. Third, if anything asks for money, treat it as fraud on sight. SASSA’s toll-free line, 0800 60 10 11, is there if you are unsure or want to report something suspicious.

Checking your SRD status should take under a minute and cost nothing. Keep to the official channels, read the result carefully, and you will always know exactly where your application stands.

CluedUp is an independent guide and is not affiliated with any government agency. Fees, links and steps can change — always confirm on the official portal before you act. This is general information, not legal or financial advice.