Disclaimer

Important information about using CluedUp.

CluedUp is an independent information website. It is not a government department and is not affiliated with SASSA, NSFAS, SARS, the Department of Home Affairs, the Department of Basic Education, or any bank.

Information, not advice

Our guides are general information to help you understand and use official services. They are not legal, financial or professional advice, and reading them does not create any professional relationship. Always complete the actual process on the official government portal, and confirm current fees, amounts, requirements and steps there before you act.

Amounts, fees and dates change

Grant amounts, fees, timelines, USSD codes and portal addresses change from time to time. Where we mention a figure we describe it as “as of the current year — confirm on the official portal” rather than stating it as permanent. If a detail cannot be reliably verified, we say so instead of guessing.

External portals

We link to official government portals and regulators. We are not responsible for the content, availability or privacy practices of those sites. Always check you are on the correct official domain — scammers copy these pages.

No liability

We verify guides against official sources, but we cannot guarantee that every detail is current at the moment you read it. CluedUp is not responsible for losses arising from reliance on the information here. When in doubt, rely on the official portal.

Stay safe

No genuine department or bank will ever ask for your ID number, PIN, OTP or password. Never share them, and never pay an “agent” who offers to do an official process for you. Report fraud using our reporting guide.

Advertising

The site may carry advertising, which helps keep it free. Ads are clearly separate from our editorial guidance and never change our instructions.