About CluedUp
What CluedUp is, who is behind it, and why it exists.
CluedUp is an independent, free guide to South African public services — SASSA grants and the SRD, NSFAS student funding, SARS eFiling, matric results, Home Affairs IDs and passports, and more. Our one job is to explain, in plain English, how to do these things correctly and safely.
Why CluedUp exists
Millions of South Africans search every month for how to check their SASSA or SRD status, apply for NSFAS, log in to SARS eFiling, or book a Home Affairs appointment. The official portals hold the real service — but they are often confusing or slow, and the pages that try to explain them are frequently wrong, out of date, or (worse) fake sites set up to steal people’s details. CluedUp is the calm, correct, independent alternative: the right steps, the official link, and an honest warning about the scams that target each process.
Who we are
CluedUp is published by an independent editorial team. We are not a government department and we are not affiliated with SASSA, NSFAS, SARS, the Department of Home Affairs, the Department of Basic Education, or any bank. We do not process applications, sell anything, or act as “agents.” We only publish information.
What we will never do
- Ask for your ID number, SASSA or banking PIN, OTP, password, or card details.
- Offer to “help” you complete a government process for a fee.
- Link to sites that impersonate official portals or charge for free services.
- Invent fees, dates, or steps — if we cannot verify something, we say so and point you to the official source.
How CluedUp is funded
CluedUp is free to read. We may earn from advertising shown on the site. Advertising never influences our instructions, and we do not run ads that impersonate government services. See our disclaimer and privacy policy.
Corrections
Government processes change. If you spot something out of date or incorrect, please tell us on our contact page and we will check it against the official source and update it. Read how we check our facts on How we verify.